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My WestlawNext Upgrade Negotiations: Proof that West Isn’t Interested in the Solo Market

A few weeks ago, I wrote about my preview of West’s new search product, WestlawNext. At the end of the post, I said that I’d like to upgrade, but I know I don’t want additional content within my subscription plan. I promised to report back on my negotiations with my account rep. This is my […]

WestlawNext Preview: Product and Pricing

Westlaw will be launching its new search engine, called WestlawNext, at Legal Tech New York next Monday. Yesterday, the folks responsible for WestlawNext gave a pre-launch presentation about the new platform to a group of bloggers and legal journalists who write for various audiences. Carolyn Elefant and I were there representing the small firm and […]

The Cost of Your Online Legal Research Subscription is Your Overhead—Don’t Pass it Through to Your Clients

Last week, the National Law Journal reported that a California plaintiff’s lawyer has filed a class action suit against Chadbourne & Parke, alleging that the firm engages in a pattern and practice of billing its clients based on hourly rates charged by online legal research providers, even though the firm actually pays a flat rate […]